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Welcome to www.voltsouq.com. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. 1. General These Terms and Conditions apply to all purchases made through our website, operated by Volt Souq ("we," "us," or "our"). By using our website and placing an order, you agree to these terms in full. 2. Products We are resellers of the products listed on our website. We do not manufacture or directly control the quality of these products. All product information, including descriptions, pricing, and availability, is provided by the manufacturers or suppliers. We strive to ensure that all information is accurate but do not guarantee its completeness or accuracy. 3. Quality Assurance As a reseller, we are not liable for the quality of the products sold. We encourage customers to review the product details and ensure it meets their expectations before purchasing. Any issues regarding product quality should be addressed directly with the manufacturer or supplier. 4. Delivery Times We work with third-party shipping and logistics providers to deliver your orders. While we strive to ensure timely delivery, we do not guarantee specific delivery times. Delays caused by the shipping provider, customs clearance, or other unforeseen circumstances are beyond our control, and we are not liable for such delays. 5. Returns and Refunds Our return and refund policy is in accordance with the policies of the manufacturers or suppliers. Please review these policies before making a purchase. If you wish to return a product or request a refund, please contact us within 3 days of receiving your order. We will assist in coordinating with the supplier or manufacturer to address your request. 6. Pricing and Payment Prices are subject to change without notice. The price at the time of purchase is final. 7. Limitation of Liability To the maximum extent permitted by law, we disclaim any and all liability for any damages or losses arising from your use of our website or the products purchased. We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities. 8. Governing Law These Terms and Conditions are governed by the laws of the Sultanate of Oman. 9. Changes to Terms and Conditions We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed of any updates. 10. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@voltsouq.com