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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Discover the Perfect Fit for Your Feet!
Welcome to our store! Attention, dear customer: getting the right size is key to ultimate comfort. Here's a quick guide to help you choose the perfect fit:
Please measure your foot length accurately and refer to the following size chart:
- Size 35: Foot Length 225mm
- Size 36: Foot Length 230mm
- Size 37: Foot Length 235mm
- Size 38: Foot Length 240mm
- Size 39: Foot Length 245mm
- Size 40: Foot Length 250mm
- Size 41: Foot Length 255mm
- Size 42: Foot Length 260mm
Keep in mind:
1. Double-check your preferred size, color, and quantity before placing your order.
2. Due to manual measurement, there may be slight errors.
3. Please note that the product color may vary slightly due to differences in light and screen settings.
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