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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Warm Tips : Aliexpress Shoes Size is Chinese shoe code ( EUR Size)
( Example Like This Euroepan 36 = Fit My Foot length 23cm )
How to choose the shoe size I want (The following is the foot type Suggestions to choose according to the standard size, if your foot type obesity or other type, you can contact customer service give you better advice, thank you!)
European 34 = Feet length 22cm
European 35 = Feet length 22.5cm
European 36 = Feet length 23cm
European 37 = Feet length 23.5cm
European 38 = Feet length 24cm
European 39 = Feet length 24.5cm
European 40 = Feet length 25cm
European 41 = Feet length 25.5cm
European 42 = Feet length 26cm
Heel Height:11.5CM
Platform Height:0.5CM
Q1How quickly will you ship my order ? Do you do wholesale and dropshipping ? How fast do you process the order once i pay you?
A1：Dear , We do order Shipping Within 1-7 Working days When there Received you payment .
YES ,We have ample supply. We do Order Shipping Way by China Post Registered Air Mail,HongKong Post Air Mail, ePacket, Or DHL And AliExpress Standard Shipping AliExpress etc Way to you.
A:) Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfactione .
B:) We are not responsible for any custom duty and import tax.
C:)Delivery time depends on destination and other factors, Usually Shipping time Within15-45 Working days Will Arrival , if you can’t get it on time ,Contact us trouble extended date and check the tracking information.
A:) If u satisfied our products,we appreciated if u can give us positive feedback and 5 stars , thanks for your support.
B:)We strive for positive feedback on all transactions and nothing less than an overall Detailed Seller Rating (DSR) of 5. Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.
C:)Please give us the opportunity to solve the problems,we understand the concern and frustration u may have and try to do everything to solve these issues.
D,:) If u have any questions , welcome to us, we strive for 100% customer satisfaction, thanks for your time.
A:)Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
B:)We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.
C:)Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email account.Or trouble you contact US again, thank you!
D,:) Please add me to your favorite list! Thank you for browsing & Good Day!
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