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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
"Choosing the Correct Size for Your Non-Slip Baby Shoes:
Step 1: Measure Your Foot Length Carefully
Ensure accurate sizing by measuring your child's foot length carefully. Remember, the feet length is not the same as the insole length. The insole length typically measures 0-1.5 cm longer than the foot length.
Step 2: Select the Correct Size Based on Your Foot Length
Refer to our size chart and choose the appropriate size according to your child's foot length. For example, if your child's foot length is 255 mm, you should select size 8.
Step 3: Need Assistance? Contact Us!
If you're unsure about the correct size or need further assistance, don't hesitate to reach out to us. Our team is here to help!
Note: Please choose the shoe size based on your child's foot length, not the insole length.
Ensure a perfect fit for your little one's Non-Slip Baby Shoes by following these simple steps. Order now and give your child the comfort and safety they deserve!"
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