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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Celebrate Your Unique Family with a Survivor Personalized Ornament
Commemorate your family's strength and unity with a personalized survivor ornament. Customize it with names and dates to create a cherished keepsake that symbolizes resilience and togetherness.
Capture Your Journey with a Personalized Survivor Ornament
Honor special moments and triumphs with a survivor personalized family ornament. Its customizable design allows you to reflect on challenges overcome and celebrate the bond that holds your family together.
Create Lasting Memories with a Personalized Family Ornament
Make the holidays memorable with a personalized survivor family ornament. Its heartfelt customization makes it a meaningful addition to your tree, serving as a reminder of your family's endurance and love.
Gift a Symbol of Strength and Hope
Share a meaningful gift with a survivor personalized family ornament. Perfect for loved ones or friends, it embodies resilience and positivity, making it a thoughtful gesture during the holiday season and beyond.
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