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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Taking care of your Stainless Steel Pendant Necklace with Diamond ensures its lasting brilliance and beauty. Here are some expert tips to keep your jewelry looking its best:
Storage: Store your necklace in a cool, dry place away from direct sunlight and moisture. Avoid storing it in humid areas like bathrooms to prevent tarnishing and discoloration.
Cleaning: After each use, gently wipe your necklace with a soft cloth to remove any oil, dirt, or residue. Avoid using harsh chemicals or abrasive cleaners, as they can damage the metal and gemstone.
Hand Washing: For a deeper clean, hand wash your necklace in cold water using a mild detergent. Gently scrub the pendant and chain with a soft brush to remove any stubborn dirt or grime. Rinse thoroughly with cold water to ensure all soap residue is removed.
Drying: After washing, pat your necklace dry with a clean, soft cloth to remove excess moisture. Avoid using heat to dry your jewelry, as it can cause damage to the metal and gemstone. Instead, allow it to air dry completely before storing.
By following these simple care instructions, you can ensure that your Stainless Steel Pendant Necklace with Diamond remains a stunning and cherished piece in your jewelry collection for years to come.
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